To Report an Outage or Emergency
To report an outage or emergency involving Valley REC's lines or equipment, please call 800-432-0680 or 814-643-2650.
Do not use e-mail or social media (like Facebook) to report an outage or emergency.
To Pay Your Bill by Phone
To pay a bill by phone, please call 866-999-4591 toll-free and follow the automated prompts. For more information about our pay-by-phone system, visit the Payment Options page.
To Contact by Telephone, In Writing, or In Person
Valley Rural Electric Cooperative, Inc.
10700 Fairgrounds Road
PO Box 477
Huntingdon, PA 16652-0477
To contact a district office by telephone, by fax, in writing, or in person, please see our Offices and Hours page.
To Contact by E-mail
To contact us by e-mail, please select one of the following e-mail addresses based on the topic of your message.
Member Services and Public Relations
Contact Member Services for the following topics.
- member services
- public relations
- demand response
- energy audits
- safety programs
- Youth Tour
- Penn Lines magazine
- Co-op Connections Card
Please include your name and telephone number.
Member Accounts (Billing) Department
Contact Billing for the following topics.
- billing questions
- billing definitions
- billing rates
- special fees
- meter readings
- payment arrangements
- disconnect policies
- Members Helping Members
Please include your name, account number, telephone number, and the name on the account.
Office Services (Records) Department
Contact Records for the following topics.
- obtaining a membership
- signing up for service
- transferring service
- changing the name, address, or telephone number on an account or membership
- requesting that a service be connected or disconnected
Please include your name and telephone number and, if you currently have an account, your account number and the name on the account.
Contact Capital Credits for the following topics.
- capital credits
- capital credit checks
- deceased members
- address changes for former members
Please include the member number and the name of the membership.
If you have questions, comments, or suggestions about this site, please contact Webmaster.
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