Automated Systems Maintenance
Due to system maintenance, Valley REC's automated outage reporting system, new service sign-up process, pay-by-phone program, and SmartHub functionality (including notifications and online payments) will be unavailable from 9:30 p.m. January 15 to 1:30 a.m. January 16, 2020. (All times are Eastern Time.)
If you need to report an outage during the times of the system maintenance, please call us toll-free at 1-800-432-0680 and press 0 (zero) to speak with a person.
We apologize for any inconvenience this maintenance may cause, and we thank you for your patience.