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Transcript of Learn More Video

Recorded October 2014

Narrator: Welcome to the website of Valley Rural Electric. Go ahead, ask me a question.

Question 1: What is a cooperative?

Narrator: Valley Rural Electric is a not-for-profit business owned by the members it serves. The cooperative provides reliable electric service at the lowest possible cost. Any revenue left over after expenses are paid is allocated to members as capital credits. Our board of directors is elected by and from the membership.

Question 2: What can I do to keep my bill within my budget?

Narrator: A first step is to make your home more energy efficient. For more information on energy efficiency, click on the Save Energy tab at the top of this web page or contact our member services department. To help you manage your electric bill, we offer automated payment options and levelized billing.

Question 3: What is your service territory?

Narrator: Valley’s service territory includes parts of Bedford, Blair, Centre, Franklin, Fulton, Huntingdon, Juniata and Mifflin counties. We provide reliable electric service to nearly 22,000 homes, farms, and businesses.

Question 4: What does it cost to get electric service in my name?

Narrator: Generally there is a $25 account processing fee and a $200 deposit, but these costs can vary. Our office services department can tell you how the process will work for you.

Question 5: What options do I have for paying my bill?

Narrator: Valley members can make payments by mail, in person, by phone or online. There are no fees for payments made by credit card or debit card. Click on the Billing Info link at the top of this web page to see your account.

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