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Valley Rural Energy Services: Learn More About VRES  
Toll-free: 800-432-0680 | Pay-by-phone: 866-999-4591
Office Hours: Monday - Thursday, 7 a.m. - 5:30 p.m.

HIC Number PA130865

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  • Offices will be closed April 6-9. Click for details.
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Contact Information

To Report an Outage or Emergency

To report an outage or emergency involving Valley REC's lines or equipment, please call 800-432-0680 or 814-643-2650.

Do not use e-mail or social media (like Facebook) to report an outage or emergency.

To Pay Your Bill by Phone

To pay a bill by phone, please call 866-999-4591 toll-free and follow the automated prompts. For more information about our pay-by-phone system, visit the Payment Options page.

To Contact by Telephone, In Writing, or In Person

Valley Rural Electric Cooperative, Inc.
10700 Fairgrounds Road
PO Box 477
Huntingdon, PA 16652-0477


Telephone: 814-643-2650
Toll-free: 800-432-0680
Fax: 814-643-1678

To contact a district office by telephone, by fax, in writing, or in person, please see our Offices and Hours page.

To Contact by E-mail

To contact us by e-mail, please select one of the following e-mail addresses based on the topic of your message.

Member Services and Public Relations

Contact Member Services for the following topics.

  • annual meeting
  • nominating meetings
  • public relations
  • demand response unit (DRU) program
  • energy audits
  • safety programs
  • scholarships
  • Youth Tour
  • Penn Lines magazine
  • Co-op Connections Card

Please include your name and telephone number.

Member Accounts (Billing) Department

Contact Billing for the following topics.

  • billing questions
  • billing definitions
  • billing rates
  • special fees
  • meter readings
  • payment arrangements
  • disconnect policies
  • Members Helping Members

Please include your name, account number, telephone number, and the name on the account.

Office Services (Records) Department

Contact Records for the following topics.

  • obtaining a membership
  • signing up for service
  • transferring service
  • changing the name, address, or telephone number on an account or membership
  • requesting that a service be connected or disconnected

Please include your name and telephone number and, if you currently have an account, your account number and the name on the account.

Capital Credits

Contact Capital Credits for the following topics.

  • capital credits
  • capital credit checks
  • deceased members
  • address changes for former members

Please include the member number and the name of the membership.

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If you have questions, comments, or suggestions about this site, please contact Webmaster.

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Items of Interest

We Make Safety a Priority. Valley REC. Proud member of Safe Electricity® since 2017.

Valley Rural Energy Services offered by Valley Rural Electric Cooperative
HIC Number PA130865

SmartHub Access My Account logo

MANY WAYS TO SAVE, ALL IN ONE BASKET. The one card that does it all. Connections.coop - Colored eggs in a yard.

Call 811 - Know what's below. Call before you dig. (PA One Call)

Touchstone Energy Cooperatives' Home Energy Adventure

Cp-ops Vote 5-Star Program

Proud to be a 5-Star Co-op 2021-2021

 

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Main Address

Valley Rural Electric Cooperative, Inc.

10700 Fairgrounds Road

PO Box 477

Huntingdon, PA 16652-0477

 

Phone Numbers

Telephone: 814-643-2650

Toll-free: 800-432-0680

Pay-by-phone: 866-999-4591

Fax: 814-643-1678

 

Office Hours

Monday - Thursday

7 a.m. - 5:30 p.m.

 

HIC Number PA130865

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The Touchstone Energy® name and logo design, the Co-op Connections® name,
the tagline "The One Card That Does It All®," and the tagline "The Power of Human Connections®"
are federally registered trademarks and may not be used without permission.

NISC and the SmartHub Logo are trademarks of National Information Solutions Cooperative, Inc. (NISC) in the U.S. and other countries.

Safe Electricity® is a registered trademark of the Energy Education Council.

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©2023 Valley Rural Electric Cooperative. Your Touchstone Energy Cooperative.

  • Home
  • Billing Info
    • View & Pay Bill
    • Residential Bill
    • Payment Options
    • SmartHub Overview
      • SmartHub for the Web
      • SmartHub for iOS
      • SmartHub for Android
    • Disconnection Policy
    • Rates
    • FAQs About Rates
    • Fees
    • Definitions
      • Purchased Power Adjustment
  • Member Info
    • The Cooperative Difference
    • Bylaws and Forms
    • Annual Report
    • Capital Credits
    • Directors and Districts
    • Member Meetings
    • Recent Posts
    • Penn Lines
    • Valley News
    • Scam Alerts
  • Programs & Services
    • Valley Rural Energy Services
      • Generator Sales and Installation
      • Generator Transfer Switches
      • Electrical Service Work
      • Water Heater Sales
      • Water Heater Rebates
      • Whole Home Surge Protection
      • Home Energy Audits
      • CFL Disposal
      • LED Light Bulbs
    • Advanced Metering Infrastructure (AMI)
    • Community Service Grant Program
    • Co-op Connections Program
    • Demand Response
    • Educational Programs
    • For Kids
    • Golf Outing
    • Members Helping Members
    • Scholarships
      • 2022 Recipients
      • 2021 Recipients
      • 2020 Recipients
      • 2019 Recipients
      • 2018 Recipients
      • 2017 Recipients
      • 2016 Recipients
      • 2015 Recipients
      • 2014 Recipients
      • 2013 Recipients
      • 2012 Recipients
      • 2011 Recipients
      • 2010 Recipients
    • Youth Tour
  • Safety
    • Indoor Safety
    • Reporting an Outage
    • Storm Center
    • Safety Quiz
    • Safe Electricity
  • Save Energy
    • Electric Shift
    • Energy Calculators
  • About Us
    • Contact Info
    • Offices and Hours
    • Service Territory
    • Job Openings
    • Legal Information
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • Off-site Links
    • Site Map