Automated Systems Unavailable

February 13, 2025, 9:30 - 11:30 p.m.

Due to system maintenance, Valley REC's automated outage reporting system, new-service sign-up process, pay-by-phone program, and SmartHub functionality (including notifications and online payments) will be unavailable from 9:30 to 11:30 p.m. February 13, 2025. (All times are Eastern Time.)

If you need to report an outage during the times of the system maintenance, please call us toll-free at 1-800-432-0680 and press 0 (zero) to speak with a person.

We apologize for any inconvenience this maintenance may cause, and we thank you for your patience.