On March 5, SmartHub®, Valley Rural Electric Cooperative's electronic account presentment and payment software, will have a new look. National Information Soultions Cooperative (NISC), the creator of SmartHub, has updated the software with a simplified yet enhanced design. This is the first major redesign since NISC launched SmartHub in 2012.
This new version is more than a facelift. It puts your electric use and payment details front and center for fast, easy access. The simplified menu structure makes navigating the site a breeze. From rewriting the underlying technology to leveraging automated quality testing, NISC is building SmartHub on a solid technological foundation that will serve for years to come.
Below are a video and a link to an illustrated PDF document that present an overview of some of the changes users of SmartHub can expect to see.
SmartHub Web Redesign Changes - 2024 (PDF, 970 KB)
Here are some highlights from the document.
- Top navigation has moved to left sidebar navigation, which appears on every screen.
- Clicking on the logo at the top left of the screen will take you to the Home screen.
- A Usage Overview section has been added to the Home screen and shows a comparison to the same month last year.
- Use "Pay" button, "Go to Make a Payment" or "View account details" to view an account breakdown and billing alerts.
- If you have multiple accounts, you can select/filter/sort through the accounts using the drop-down option on any Account screen.
- The former Manage Contacts screen is now the Contact Methods screen and combines the old screen with the old My Information screen.
- Managing you password, e-mail address, hint question, and security phrase is under the Security screen.
- To see notifications, select Go to All Notifications on the Home screen.
- Messenger Events and Facebook Feed are under the News Feed tab in the Notifications box.
If you currently use SmartHub, we hope you find the redesign beneficial. If you don't use SmartHub, now is a great time to start.
